Featured Speakers

Cynthia B.R Zelis, MD, MBA
Chief Medical Officer, MDLIVE
Cynthia B.R Zelis, MD, MBA joined MDLIVE with 20+ years of clinical leadership as a health care executive and primary care physician. A Board Certified Family physician, Dr. Zelis has demonstrated across numerous roles in health systems the ability to impact health care transformation through physician collaboration, change management and innovative technology development.

Just prior to MDLIVE, Cindy served as the Vice President of Ambulatory Operations and Telehealth at University Hospitals Cleveland where she was the strategic and operational lead for 50+ Ambulatory Health Centers and Telehealth across the $4B Dollar Health System. In this role, Dr. Zelis was responsible for the partnership between MDLIVE & University Hospitals Cleveland, managing implementation and adoption, as well as serving as a member of MDLIVE’s strategic client council. Dr. Zelis has a solid track record of leading high value health care strategies including a comprehensive approach using data, digital tools, and process improvement to advance physician alignment resulting in over $140M in net revenue growth.

An innovator at heart, Dr. Zelis co-invented and served as operational leader for a self-scheduling platform resulting in thousands of appointments scheduled monthly across a single health system. While at University Hospitals, Dr. Zelis increased telehealth volumes by over 80% and created foundational work to support the additional exponential growth during the recent COVID Pandemic. Recognized numerous times as a “Top Doctor” as well as one of University Hospitals Cleveland Distinguished physicians, Cindy earned her Medical Degree from Northeast Ohio Medical University and Health Care MBA from Baldwin Wallace University.

Kristen Lalowski
Chief Product Officer, MDLIVE
Kristen joined MDLIVE with more than 25 years of experience in nursing, healthcare technology, product management, and sales. She leads MDLIVE’s product team with a focus on expanding MDLIVE’s online healthcare service offerings, enhancing MDLIVE’s consumer and provider experience and driving client outcomes.

Prior to joining MDLIVE, Lalowski was the Vice President of Strategy and Solutions of N-of-One, a molecular decision support company, where she drove the launch of new products in both existing and previously untapped pharmaceutical and biotechnology markets. In this position, Lalowski also managed the solutions, sales, marketing and engineering functions of the company to consistently generate tangible outcomes.

Lalowski has held several executive roles in solutions management, including Vice President of Cross-Product Solutions at Allscripts. In this position, she managed a large cross-functional team while leading the strategic integration of the company’s seven business units. Lalowski was also the Vice President of Solutions Management at Optum, managing and holding profit-and-loss responsibility for multiple product lines. Lalowski also held a VP Product Management role at Picis as well as sales and services roles at Picis and Ibex. Prior to her work in healthcare technology, Lalowski was an emergency department nurse and nurse manager, positions that provided her with valuable clinical and management experience for driving business in the healthcare industry.

She has a BSN from Loyola University of Chicago and has taken executive courses at University of Pennsylvania Wharton Business School as well as University of Chicago’s Booth Business School. Lalowski lives in Chicago with her husband, two teenage sons, and their beloved rescue dog. She is an avid reader and snowboarder and enjoys traveling with her family.

Michael Farrell
Chief Revenue Officer, MDLIVE
Michael is responsible for the overall direction, focus, and performance of the company’s client services and sales organization. Michael’s responsibilities include accountability for the financials of the company, client relationships, satisfaction, marketing, utilization and business development efforts for all MDLIVE solutions and services in all business segments across the United States. Michael joined MDLIVE in March of 2018. Prior to his arrival at MDLIVE, Michael worked for Cerner Corporation in a variety of executive and leadership positions for the past 13 years. Cerner Corporation is a multi-billion-dollar global healthcare technology company that is publicly traded on the Nasdaq. Michael is a graduate of the University of Missouri-Kansas City and has a Bachelor of Arts in business from the Henry Bloch School of Business. He holds a Master of Business Administration from Park University. Michael and his family reside in Kansas City, MO.